Privacy Policy

Last Updated: 17-April-2025

  1. Information We Collect

We may collect the following types of information from our customers and website visitors:

  • Personal Information: Name, phone number, email address, billing/shipping address, and payment details.
  • Vehicle Information: Make, model, year, VIN, and part requirements for vehicle compatibility.
  • Business Information: For commercial clients-business name, contact person, GST/HST number, and related documents.
  • Technical Information: IP address, browser type, and pages visited on our website (if applicable).
  1. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling orders
  • Responding to inquiries or quote requests
  • Providing customer service and order updates
  • Sending important notices or promotional offers (if opted in)
  • Verifying eligibility for wholesale accounts or commercial discounts
  • Maintaining business records for legal or accounting requirements
  1. Data Sharing

National Auto Parts Inc. does not sell or rent your personal information. Data sharing is limited and occurs only when necessary, specifically with:

  • Shipping and logistics providers (to deliver your order)
  • Payment processors (to securely complete transactions)
  • Service providers for IT support or marketing, under confidentiality agreements
  • Regulatory or legal authorities, but only when required by law
  1. Data Storage and Security

We take reasonable steps to safeguard your information using industry-standard encryption, secure servers, and restricted access procedures. However, no method of electronic transmission is 100% secure.

  1. Your Privacy Rights

You may:

  • Request access to the personal information we hold about you
  • Ask us to update or correct inaccurate details
  • Withdraw consent for marketing at any time

To make a request, contact us using the details at the bottom of this policy.

  1. Cookies and Tracking (If applicable)

If our website uses cookies or similar technologies, they are used solely to improve website

functionality and user experience. You can disable cookies through your browser settings.

  1. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

  1. Data Transfer Commitment

The policy states that the company takes reasonable steps to safeguard your information using industry-standard encryption, secure servers, and restricted access procedures. However, it does not explicitly mention cross-border data transfers or international data transfer commitments. All sharing with third parties is subject to confidentiality agreements, and only the minimum necessary data is shared for the specified purposes.

  1. Mobile Messaging Program (SMS/MMS)
    By opting in to receive SMS or MMS messages from National Auto Parts Inc., you agree to the following terms:
  • Message Frequency: You will receive messages periodically regarding order updates, promotions, and important notices.
  • HELP Instructions: For help, reply HELP to any message or contact us at info@nationalautoparts.ca or 613-263-2277.
  • STOP Instructions: To opt out and stop receiving messages, reply STOP at any time. You will receive a confirmation message and no further messages will be sent.
  • Message and Data Rates Disclosure: Message and data rates may apply.
  • Privacy Policy Link: For more information about how we use your data, please review our full privacy policy at https://nationalautoparts.ca/privacy-policy-2/
  • Data Use: Information collected through our messaging program is used in accordance with our general Privacy Policy, including for order updates, customer service, and promotional offers (if opted in). We do not sell or rent your personal information.
  1. Opt-Out Rights

You have the following privacy rights:

  • Withdraw consent for marketing at any time (opt-out of promotional offers or marketing communications)
  • Request access to your personal information
  • Request updates or corrections to your information

To exercise these rights, you can contact National Auto Parts Inc. using the details provided at the end of the policy.

Contact Information for Privacy Requests:

  1. Contact Us

For questions, requests, or concerns about your privacy, please contact:

National Auto Parts Inc.

Email: info@nationalautoparts.ca

Phone: [613-263-2277]

Address: [6749 BANK ST OTTAWA ON K0A 2P0]